Booking Policy

A 25% deposit is required at the time of booking. Full payment is due and payable prior to October 31. A reservation will be cancelled automatically and your deposit forfeited if we have not received full payment by October 31. Trips booked after October 31 are payable in full at the time of booking.

PAYMENTS CAN BE MADE BY:

Visa, MasterCard, American Express, Cheque or Money order.

CANCELLATION: IF YOU CANCEL YOUR RESERVATION PRIOR TO OCTOBER 31ST

  1. Your deposit will be refunded if/when we fill the spot with another person at the full price, and you will be subject to a $50.00 administration fee per seat.
  2. If we sell the cancelled seat at a reduced standby rate later in the season, then you will be refunded only the amount by which total monies (yours and the other person) received exceeds the regular price of the seat, minus the $50.00 administration fee per seat.
  3. If the seat cannot be filled, then you forfeit the deposit paid prior to the date of the cancellation.

IF YOU CANCEL AFTER OCTOBER 31ST, AND YOU HAVE PAID THE ENTIRE AMOUNT

  1. All monies paid will be refunded if and when we fill the spot with another person at the full price, subject to an administration fee of 5% of the cost of the seat.
  2. If we sell the cancelled seat at a reduced standby rate later in the season, you will be refunded the amount paid by this last-minute guest, less the administration fee of 5% of the cost of the seat.
  3. If the seat cannot be filled, then you forfeit all monies paid prior to the date of the cancellation.

Monies on deposit will NOT be carried forward to future seasons.

The reservation and cancellation policies used by Monashee Powder Snowcats are the standard in this industry. The nature of our business is such that our commitments must be made well in advance of your skiing with us.

REFUND POLICY

A snowcat can operate in virtually any type of snow and weather. However, if we cannot operate our snowcat due to a mechanical breakdown, we will provide a skiing credit on the unused portion of the ski package. This credit does not carry any cash value and is valid until the end of the following ski season. Under no circumstances is Monashee Powder responsible for guest’s inconvenience or travel expenses. We have a back-up snow cat for use in the event of a breakdown and we usually ski longer to compensate for any delay.

The Monashee mountains are an excellent location for great winter weather suitable for powder skiing. Well over 90% of the time we have good or excellent powder snow conditions. However, occasionally, due to warm weather and/or rain, the conditions will not be optimal. As we cannot control the weather, we will not issue refunds or credits for a rained out holiday.

Medical and Cancellation Insurance

Please review your medical coverage prior to your trip. Should out-of-country guests wish to inquire about medical insurance, contact Lifestyle Insurance and Benefits at 1-877-542-8577. Trip cancellation insurance due to injury or death in the family prior to your trip is also available.

Evacuation Coverage

Monashee Powder offers coverage of the costs if, in the event of a serious injury, you need to be evacuated from the mountain by helicopter, snowcat or snowmobile. The cost is $5.00 per person per day. We strongly advise all skiers to take this policy.

If you choose not to purchase this coverage, you will be responsible for ambulance expenses and all other costs related to an evacuation not covered by medical insurance. We will ask you to provide a VISA or M/C number to cover these expenses.

We have added $5.00 per person per day to your final statement to pay for your evacuation coverage. If you do not want to purchase Evacuation Coverage please let us know and we’ll deduct it from your final payment.